ConsignMint

Why can't I see my vendors in ConsignMint?

Vendors need to be added in your Shopify admin and then they'll be synced to ConsignMint.

If your vendor(s) aren't showing up in ConsignMint: 

  1. Check to make sure the product(s) you've added for the vendor(s) are associated with those vendors — meaning the vendor name appears in the field as shown in the screenshot below.
  2. Next, initiate a sync from your ConsignMint dashboard. Your ConsignMint dashboard should automatically stay up-to-date, but if something gets stuck, it doesn't hurt to manually initiate a sync.

If this doesn't resolve the issue, please send a message to our support team so we can help you out.

E
Emily is the author of this solution article.

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